Legal
Privacy Policy
Last updated: 25 June 2026
This Privacy Policy explains how Prime Procurement Ltd (“we”, “us”, “our”) collects, uses and protects the personal information you provide when you visit our website or get in touch with us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Prime Procurement Ltd is an independent energy procurement consultancy registered in England and Wales (company number 14711181), with its registered office at 5 Brayford Square, London, E1 0SG, United Kingdom. For the purposes of data protection law, we are the data controller for the personal information we hold about you.
If you have any questions about this policy or how we handle your data, you can contact us at hello@primeprocurement.co.uk.
Information we collect
We only collect the information we need to respond to your enquiry and provide our services. This may include:
Your name
Your email address
Your telephone number
Any information you choose to include in your message or enquiry
Basic technical information, such as browser type, collected only where necessary for the website to function
How we use your information
We use the personal information you provide to:
Respond to your enquiries and communicate with you
Provide and manage the services you have requested
Keep records of our correspondence and agreements
Comply with our legal and regulatory obligations
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
Our lawful basis for processing
We rely on the following lawful bases under the UK GDPR: our legitimate interests in responding to enquiries and running our business; the performance of a contract where we are providing services to you; your consent, where you have given it; and compliance with our legal obligations.
Sharing your information
We may share your information with trusted third parties who help us operate our business, such as our website host, email provider and professional advisers. These providers act on our instructions and are required to keep your information secure. We may also disclose information where we are required to do so by law.
How long we keep your information
We keep your personal information only for as long as necessary to fulfil the purposes set out in this policy, including any period required to meet our legal, accounting or reporting obligations. When information is no longer needed, we securely delete or anonymise it.
Your rights
Under data protection law, you have the right to:
Access the personal information we hold about you
Request that we correct any inaccurate information
Request that we erase your information in certain circumstances
Object to or restrict our processing of your information
Request the transfer of your information to another organisation
Withdraw your consent at any time, where we rely on it
To exercise any of these rights, please contact us at hello@primeprocurement.co.uk.
Cookies
Our website uses only essential cookies needed for it to function. For more detail, please see our Cookie Policy, which you can reach from the footer of any page.
Data security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. While no method of transmission over the internet is completely secure, we work to safeguard your data once we receive it.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy, or wish to make a complaint, please contact us at hello@primeprocurement.co.uk or by phone on +44 2080 501 020.