Strategy
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Samuel Stevens
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6 min read

A successful energy tender usually has a very obvious finishing line.
The recommendation is approved. The contract is signed. Everyone breathes a small sigh of relief.
And then attention moves elsewhere.
But signing an electricity or gas contract is not the end of energy procurement.
In many ways, it is the point at which the organisation starts finding out whether the procurement process actually worked.
A supplier can offer an attractive price, strong contractual terms and a convincing implementation plan. The real test comes afterwards.
Was the contract implemented correctly?
Are the agreed rates appearing on invoices?
Have all sites transferred successfully?
Is consumption being monitored?
Are supplier problems being resolved?
And is somebody already thinking about the next procurement decision?
These questions matter because an energy contract may run for several years, while the tender that created it occupied only a few weeks or months.
First, make sure the contract actually goes live properly
Contract signature should trigger an implementation process, not simply the filing of a PDF.
For a single electricity meter, mobilisation may be straightforward.
For a commercial property portfolio containing dozens or hundreds of electricity and gas supplies, it can be considerably more complicated.
Businesses should confirm that:
the correct MPANs and MPRNs have transferred
agreed contract start dates have been applied
meter and site information is accurate
billing details and legal entities are correct
payment arrangements have been established
agreed contract rates have been loaded
any special contractual requirements have been implemented
appropriate supplier contacts and escalation routes are known
Problems caught during mobilisation are generally easier to resolve than problems discovered six months later through an unexpected invoice.
This is particularly important where properties enter and leave a portfolio regularly.
A contract can be commercially excellent and still create considerable operational difficulty if the underlying portfolio information is wrong.
Check whether the invoices match the deal
This sounds obvious.
It is not always done.
Energy procurement tends to focus heavily on negotiating prices and contractual terms. Once the contract starts, organisations sometimes assume the supplier's billing system will automatically reflect everything that was agreed.
That assumption should be tested.
Energy invoice validation should compare what the organisation is being charged with what the contract says it should be charged.
That can include commodity rates, standing charges, consumption volumes, meter information, pass-through charges and other non-commodity costs.
Not every discrepancy will be large.
But small errors repeated across many invoices, sites or months can become material.
There is also a broader benefit.
Regular invoice validation provides an early warning system.
A sudden change in consumption, an unexpected charge or a meter that stops producing reliable information may indicate a wider operational issue rather than simply a billing problem.
The invoice is therefore not just something to approve for payment.
It is another source of information about how the energy contract and portfolio are performing.
Supplier governance should continue after the tender
Supplier relationships can become strangely uneven.
During an energy tender there may be frequent communication, senior account management involvement and rapid responses.
Once the contract is signed, the relationship can become much quieter.
That is precisely why supplier governance matters.
Businesses should know who owns the supplier relationship and how unresolved problems are escalated.
For larger or more complex portfolios, regular supplier reviews can be useful for tracking issues such as:
outstanding billing queries
missing or inaccurate consumption data
meter changes
site additions and removals
contractual performance
service issues
upcoming portfolio changes
unresolved disputes
The purpose is not to create meetings for the sake of meetings.
It is to prevent small operational problems from accumulating until somebody eventually discovers that an issue has been unresolved for nine months.
Good supplier governance also creates accountability on both sides.
Keep the consumption data useful
The data used for an energy tender starts ageing almost immediately.
Buildings change.
Occupancy changes.
New equipment is installed.
Sites are acquired or disposed of.
Electrification can materially alter electricity demand.
Energy efficiency projects may reduce it.
If nobody maintains the consumption data between procurement exercises, the organisation can find itself approaching the next tender with information that bears little resemblance to the portfolio it now operates.
That affects more than reporting.
Consumption forecasts can influence pricing, contract volumes, supplier appetite and energy risk management.
For flexible contracts, they can also influence purchasing decisions.
Maintaining good data should therefore be part of the ongoing energy procurement process rather than an exercise undertaken hurriedly immediately before the next tender.
Keep checking whether the strategy still makes sense
The contract may be fixed, but the organisation is not.
Priorities change.
A business that originally valued maximum budget certainty may later become comfortable with greater market exposure.
A property portfolio may grow or shrink.
Sustainability requirements may change.
Renewable procurement objectives may become more demanding.
Major electrification projects may alter expected consumption.
The organisation does not necessarily need to change its contract every time circumstances move.
But it should understand whether the assumptions behind its original energy procurement strategy remain valid.
This is particularly important with longer-term contracts.
A procurement strategy should not be something written immediately before approaching suppliers and then forgotten until the next renewal.
It should provide a framework for decisions throughout the contract term.
Start the next procurement before the expiry date becomes urgent
Perhaps the most avoidable mistake is waiting until a contract is close to expiry before thinking about what comes next.
A renewal date should not be the date on which the procurement process starts.
Before approaching the market, the organisation may need time to:
review its existing contract
clean the consumption data
confirm the portfolio
agree the procurement strategy
consider fixed versus flexible energy contracts
review renewable requirements
confirm governance and approval routes
prepare tender documentation
decide which suppliers should be approached.
The appropriate lead time will depend on the organisation and contract structure.
But giving yourself time creates options.
Waiting until the deadline is close removes them.
A good procurement process therefore plans for the next one.
The contract register, renewal dates, decision points and responsibilities should already be understood.
Procurement and bureau services should connect
This is one of the reasons I see energy procurement and ongoing bureau services as closely related.
The people validating invoices, maintaining consumption data, managing supplier queries and tracking contract performance are seeing what actually happens after the procurement decision.
That information should feed into the next tender.
Which supplier delivered good service?
Where did the contract create ambiguity?
Which charges were difficult to validate?
How accurate were the consumption forecasts?
What repeatedly generated questions from Finance or property teams?
What would we negotiate differently next time?
Without that connection, useful knowledge can disappear between procurement exercises.
The organisation effectively starts again every few years.
With continuity, each procurement should become better informed than the last.
The tender is only one part of energy procurement
Securing a competitive contract matters.
So does negotiating appropriate terms and choosing the right supplier.
But the quality of an energy procurement process should not be judged only on signing day.
It should also be judged six months later.
Are the invoices accurate?
Is the data under control?
Are supplier issues being resolved?
Does the organisation understand its energy position?
Is the contract performing as expected?
And is the next decision already being managed?
Signing the contract may feel like the finishing line.
In reality, it is the beginning of the part that lasts much longer.
Samuel Stevens
Samuel Stevens is a Director of Prime Procurement, an independent energy procurement consultancy helping organisations make clearer, better-informed energy decisions. When he is not working through energy contracts, supplier tenders or market strategy, he is often attempting to make jam, with varying degrees of success.
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